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Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.

International airmail orders are traceable to the point where they have left Australia. The delivery of these orders are subsequently reliant on overseas postal services. SkyShop will provide as much assistance as possible in tracing misdirected items but cannot be responsible for items lost by overseas postal services. International Courier orders are traceable and fully insured and therefore replaceable if lost en route.

While Australian tax (G.S.T.) is removed from all international orders please be aware that your order may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.

International Orders - Additional Identification
Some international orders may require additional identification before being processed. The transmission of this information to SkyShop may affect estimated delivery times. SkyShop reserves the right to request additional identification prior to processing orders originating outside Australia.

Customs and International Duty
International shipping may be subject to local Custom's levies. Please check with your local authority to ascertain applicable rates. Additional charges must be borne by the purchaser.